Website Maintenance · Security · Speed · Support
Keep your site fast, secure
and earning — without the hassle.
Most website problems don't happen overnight. They build silently — slow pages, expired plugins, broken forms, and security gaps. Our maintenance plans keep all of that handled so your team never has to think about it.
What's covered
What we take off your plate every month
No more chasing developers for a small fix. No more wondering if your backups work. Just a reliable partner who keeps your digital asset healthy.
Security patches & core updates
Run with rollback safety and compatibility checks — never blindly updated.
Daily backups & restore tests
Offsite backups with regular restore verification so you're never starting from scratch.
Speed & performance tuning
Image compression, cache policies, and CDN config to keep Core Web Vitals healthy.
Small content & layout edits
Copy updates, image swaps, section tweaks — done without spinning up a new project.
Form & lead routing fixes
Email, WhatsApp, and CRM connections kept working so no leads get dropped silently.
Analytics & broken link fixes
GA4 and GSC monthly sanity checks, plus broken links cleared before Google notices.
Uptime monitoring & alerts
5-minute checks with instant alerts — and a quick response when something goes down.
Pricing
Choose your care plan
Start with what you need. Upgrade as you grow. All plans are month-to-month.
Starter Care
- ✓ Core & plugin/theme updates (weekly)
- ✓ Security hardening & malware scan
- ✓ Daily offsite backups (14-day retention)
- ✓ Uptime monitoring (5-min checks)
- ✓ Bug fixes & content edits (2 hrs/mo)
- ✓ Performance check & cache tuning (monthly)
- ✓ Priority email support (24–48h response)
Growth Care
- ✓ Everything in Starter
- ✓ Advanced security rules (WAF / CDN config)
- ✓ Speed optimisation pass (quarterly)
- ✓ Structured data checks on key pages
- ✓ Bug fixes & content edits (6 hrs/mo)
- ✓ Staging updates & safe deploys
- ✓ Priority support (12–24h response)
Scale Care
- ✓ Everything in Growth
- ✓ Checkout / CRO checks & log reviews
- ✓ Monthly Core Web Vitals report
- ✓ Release calendar & change log
- ✓ Bug fixes & content edits (12 hrs/mo)
- ✓ Emergency hotfix window (same-day)
- ✓ Priority support (2–12h response)
Response times
Support SLAs by plan
| Plan | Response Time | Support Channels |
|---|---|---|
| Starter | 24–48h | |
| Growth | 12–24h | Email + WhatsApp |
| Scale | 2–12h | Email + WhatsApp (same-day hotfix) |
* Business hours Mon–Fri 9:00–18:00 WAT. Emergency hotfixes available on Scale plan.
Get started
Join a maintenance plan
Tell us about your site. We'll confirm the right plan and start with a quick health audit.
Related reading
Core Web Vitals & Speed — how slow pages quietly kill your SEO
The exact fixes that improve your Lighthouse score and Google ranking.
Read more → ServiceWeb Design — conversion-first builds that last
When your site needs more than maintenance — a full rebuild done right.
Read more → ServiceSEO & Digital Marketing — grow after you've stabilised
Once your site is healthy, here's how to drive consistent organic traffic.
Read more →Questions answered
Frequently asked questions
Do unused hours roll over?
Yes — for Growth and Scale plans, unused task hours roll over for up to one month. Starter does not include rollover.
Can you support non-WordPress stacks?
Yes. We support Shopify, PrestaShop, and custom Astro / Next.js front-ends. We'll scope the specifics during the initial health audit.
Do you use staging before updates go live?
For Growth and Scale plans, we stage all significant updates and verify with a checklist before deploying to the live site.
What if something breaks after an update?
We roll back immediately, isolate the cause, and re-deploy a tested fix. Daily backups mean we're never starting from scratch.
Can I upgrade or cancel my plan?
Yes. Plans are month-to-month — upgrade at any time, or cancel with 30 days notice. No lock-in.
Keep your site healthy, fast & secure
Pick a plan and we'll start with a free health audit — covering speed, security, backups, and any urgent fixes before your first billing cycle.