Ongoing Care That Keeps Your Site Fast, Secure & Earning.
We handle updates, security, backups, fixes, and small content tasks — so your site stays healthy and your team stays focused on growth.
Why Maintenance Matters
Most problems don’t happen overnight — they build up quietly. Plugin updates stack, backups fail silently, pages slow down, forms break, spam sneaks in. Our maintenance plans are built to prevent small issues from becoming big outages, while giving you a reliable lane for everyday changes.
- Security patches & core updates (with rollback safety)
- Daily offsite backups & restore tests
- Uptime monitoring & alerting
- Small tasks & content edits without a new project
Choose a Plan
Starter Care
- • Core & plugin/theme updates (weekly)
- • Security hardening & malware scan
- • Daily offsite backups (14-day retention)
- • Uptime monitoring (5-min checks)
- • Bug fixes & content edits (2 hrs/mo)
- • Performance check & cache tuning (monthly)
- • Priority email support (24–48h)
Growth Care
- • Everything in Starter
- • Advanced security rules (WAF/CDN config)
- • Speed optimization pass (quarterly)
- • Structured data checks (key pages)
- • Bug fixes & content edits (6 hrs/mo)
- • Staging updates & safe deploys
- • Priority support (12–24h)
Scale Care
- • Everything in Growth
- • Checkout/CRO checks & logs review
- • Monthly Core Web Vitals report
- • Release calendar & change log
- • Bug fixes & content edits (12 hrs/mo)
- • Emergency hotfix window (same-day)
- • Priority support (2–12h)
What’s Included
Not Included / Billed Separately
Response Times (SLA)
| Plan | Response Time | Channels |
|---|---|---|
| Starter | 24–48h | |
| Growth | 12–24h | Email + WhatsApp |
| Scale | 2–12h | Email + WhatsApp (hotfix same-day) |
* Business hours Mon–Fri 9:00–18:00 WAT. Emergency hotfixes available on Scale.
Join a Maintenance Plan
Tell us about your site. We’ll confirm the right plan and start with a quick health audit.
FAQs
Do unused hours roll over?
Yes, for Growth and Scale (rollover up to 1 month). Starter does not include rollover.
Can you support non-WordPress stacks?
Yes — Shopify, PrestaShop, and custom Astro/Next front-ends. We’ll scope specifics on the audit.
Do you work with staging environments?
For Growth and Scale, we stage updates before deploy, then verify with checklists.
What if something breaks after an update?
We roll back immediately, isolate the cause, and re-deploy a safe fix. Backups and staging protect you.
Can you include monthly reports?
Yes — Growth & Scale include simple health + performance summaries, with Lighthouse/GA4 snapshots.
Keep Your Site Healthy, Fast & Secure
Pick a plan and we’ll start with a quick health audit and a clean update cycle.